Jai Kataria

Mumbai, Maharashtra, India
Overall Rating :
Jai Kataria

Mentor Code: 1490773701

Mumbai

Jai Kataria

  • : Freelance Trainer

  •   out of 5 reviews

Proficient in managing & training teams for running successful process operations & experience of developing procedures, service standards for business excellence.

       Possess excellent interpersonal, communication and organisational skills with proven abilities in training & development, customer relationship management and planning.

       Transcription for DI and FGD for IPSOS

       Writing open end Verbatim for CSS studies for IPSOS in the 2014 and 2015

       A flexible individual with effective Change management skills and expertise in employee motivation.

       Excellent communication and interpersonal skills coupled with an ability to implement simple solutions to complex problems.

       Developed comprehensive understanding of Call centre training, team handling, and service level standards.

  • Hewlett Packard Certified Process Trainer.
  • Managed Customer Satisfaction & Customer experience scores on the floor considering C-SAT

 

Training ATTENDED:

  • Coaching & feedback
  • Decision Making & Creative Thinking
  • Inter Personnel skills training Personality development training
  • Grievance Handling & People Management.
  • PFS Professional Facilitation Skills based on the ADDE & Kirk Patrick Model
  • Career Counselling in Mumbai

    by allegiance educare

Proficient in managing & training teams for running successful process operations & experience of developing procedures, service standards for business excellence.

       Possess excellent interpersonal, communication and organisational skills with proven abilities in training & development, customer relationship management and planning.

       Transcription for DI and FGD for IPSOS

       Writing open end Verbatim for CSS studies for IPSOS in the 2014 and 2015

       A flexible individual with effective Change management skills and expertise in employee motivation.

       Excellent communication and interpersonal skills coupled with an ability to implement simple solutions to complex problems.

       Developed comprehensive understanding of Call centre training, team handling, and service level standards.

  • Hewlett Packard Certified Process Trainer.
  • Managed Customer Satisfaction & Customer experience scores on the floor considering C-SAT

 

Training ATTENDED:

  • Coaching & feedback
  • Decision Making & Creative Thinking
  • Inter Personnel skills training Personality development training
  • Grievance Handling & People Management.
  • PFS Professional Facilitation Skills based on the ADDE & Kirk Patrick Model
  • Career Counselling in Mumbai

    by allegiance educare

Review

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Reviews

Jewel Bidawatka
Jewel Bidawatka

1 year ago

Excellent Counseling, Final Careerpath was explained very accurately. Would highly recommend.

Digant Vaish
Digant Vaish

1 year ago

I enjoyed the counseling. He was very good and all the doubts we cleared. Highly recommend this counsellor.

Dhruvi  Shah
Dhruvi Shah

1 year ago

Still not clear, I think one more session will be required to clear doubts

Jayesh  Sable
Jayesh Sable

1 year ago

The counseling experience with Mr.Jai was extremely good. He was very cooperative and he suggested me 2 different career i am capable of doing which i was not even aware about. I will definitely recommend him to others.

Adarsh Shetty
Adarsh Shetty

1 year ago

the counseling was great. the mentor was very good in explaining about different careers and his suggestion for me.

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